We offer support and advice

  • on securing social benefits (unemployment pay, social welfare, child benefits, parents' money, allowance for nursing care)
  • on domestic violence and sexual harassment
  • on (imminent) homelessness and apartment-hunting
  • on family law in the case of break up/divorce 
  • on right of residence matters
  • on questions concerning kindergarten, school and apprenticeship
  • on finding a suitable German language and integration course
  • on language problems, e. g. correspondence with official agencies
  • and offer companionship for consulting official agencies, lawyers and doctors in accordance to our personnel resources
  • on questions concerning the German insurance system
  • on questions concerning employment law (business, the obligation to contribute to social security)

Women with special challenges (mental and/or physical) are also welcome. When required, we have the possibility to do a consultation in the neighbouring barrier-free "Freak Café".

Counselling hours

Counselling in Swahili and English

Wednesday from 10 am to 2 pm

Tuesday and Thursday from 2 pm to 6 pm

Counselling in Spanish

Monday from 11 am to 2 pm

Tuesday and Thursday 2 pm to 6 pm


Counselling in Thai and English

Tuesday from 2 pm to 6 pm

Wednesday and Friday from 10 am to 2 pm


Each counselling also available in German!

Please make an appointment for counselling beforehand. Kindly call 040-384753